FAQs


I'm having issues with my order...
Oh no! So sorry to hear. If you suspect that your order has gotten lost in transit or if you have received something different than what you ordered, please don't hesitate to contact us at assistant@sahdsimone.com and we'll help you get everything squared away as quickly and easily as possible! 
 
How long will it take for my order to arrive?
Please allow 7-10 days for us to get your order shipped out to you. We print your clothing orders on-demand as a way of keeping our company footprint as small as possible. Unfortunately, this does mean it can take us a bit longer to get your order to you, especially during the holidays! 
 
What should I do in case I need to exchange what I ordered or return it altogether?
We aim to make exchange & refunds as easy as we can for you. Simply email our customer service team at assistant@sahdsimone.com and let us know what's going on and we'll figure out the best and most timely way to get everything resolved for you.
 
Do you ship outside of the US?
Yes we do! The cost of shipping will vary depending on the weight of the items you order along with where they are being sent! If you are curious how much shipping will be, it is calculated during checkout.

What is the fit of your clothes / are your clothes true to size?
All of our clothes are unisex, and tend to have a more relaxed fit.